Refund policy

Last updated: October 4, 2026

Every Medium Rare Art print is made to order just for you. Because nothing is printed until you buy it, we can't accept returns or exchanges for a change of mind, a different size, or a different work. If anything is wrong with your order, though, we'll make it right.

Damaged, defective or wrong items

If your print arrives damaged, has a printing defect, or isn't what you ordered, email us at mediumrareartgallery@gmail.com within 30 days of delivery. Include your order number and a photo of the problem (and of the packaging, if it was damaged in transit). Once we've reviewed it, we'll send a free replacement or a full refund, whichever you prefer. You don't need to send the item back.

Limited editions

Limited-edition prints are final sale. If one arrives damaged or defective, we'll replace it under the same 30-day policy.

Cancellations

You can cancel an order until it goes to print, which usually happens within 24 hours of purchase. Email us as soon as possible with your order number. Once an order is in production, it can't be cancelled.